Case Work Coordinator

RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.

RSR Housing are currently recruiting on behalf of our client based in Weston-Super-Mare for a Case Work Coordinator.

The purpose of this role is to hold day to day responsibility for managing referrals, assessing and supporting clients in a way that allows them to maintain accommodation and make positive changes in their life. You are expected to develop effective and productive relationships with key partner agencies.

This is a part-time (30 hours per week), temporary role (possibility for extension) and offers a pay rate of £12.56 per hour.

Main Duties:

• Work with the clients to maintain units of accommodation to a high standard of health and safety and work closely with them to establish effective management of personal finances for example, supporting the client to complete benefit claims and budgeting.
• Responsible for maintaining accurate and timely records of all client interactions and where necessary supporting the Service Manager and Service Development Manager in reporting to partners and funders.
• Complete needs assessment/risk assessment for clients leading to the delivery of key elements of support plans which meet individual client need and reduce re-offending.
• Ensure all new clients moving into the service understand their rights and responsibilities and the conditions of their license agreement and have a valid Housing Benefit claim in place.
• Ensure that all clients are provided with a high-quality person-centred service which takes a strength-based and trauma-informed approach.

Essential Requirements:

• Have full driving license and access to own car.
• Good knowledge and ability to use Microsoft Word, email and basic spread sheets.
• Understanding of the causes of offending, homelessness and social exclusion and approaches which seek to address these.
• Ability to undertake Needs Assessment and Planning for people with complex social needs which includes taking a lead on multi agency working and partnerships.
• Previous work with homeless and/or other socially excluded people.
• Working as part of a team in a social or health care setting.
• Working with people with complex needs and challenging behaviour.

Role is subject to DBS check at the relevant level.

Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.

If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!

Red Snapper Housing is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.