Case Worker

The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday, 9AM - 5PM.

Please note: this is a hybrid working role which involves working in clients' homes and in the community across the North London and occasionally working from home.

In this position, you will be required to:
- Hold a changing caseload of 35 key clients and undertake regular key working sessions resulting in agreed SMART Support Plans that promote progression through the pathway
- Complete comprehensive needs and risk assessments
- Conduct interviews with prospective clients using a range of specialist assessment and personalised support planning tools to engage clients in the assessment and support planning process
- Accompany clients to visits and other services where appropriate
- Arrange and carry out formal case reviews that are client led and should predominately take place in the community.
- Participate in taking Housing Benefit forms directly to the housing benefit office or upload online as needed
- Work in partnership with other departments and external community agencies in order that client needs are assessed and can be met
- Work with clients to identify activities that they would like to take part in to prepare them for independence and move through
- Take part in running activities or small groups in response to identified client needs or as part of a project wide programme of group work
- Support clients that are ready to move into work, education, or training by assisting them to access suitable courses or placements
- Assist clients in making successful claims for welfare benefits, including Housing Benefit, Council Tax Support where necessary, and ensure that they are maximising their income
- Deal with the immediate support needs of clients as appropriate, providing crisis intervention where necessary

Please note: this role involves loneworking

To apply for this role, you must have;
- Experience and understanding of the range of approaches appropriate to working with any of the following needs; mental or physical ill health, challenging behaviour, substance misuse, anti-social behaviour and/or offending
- A working knowledge of being able to support clients into supported accommodation and/or other floating support services
- A demonstrable understanding of Housing and other related legislation
- The ability to effectively liaise with a range of service providers and agencies in order to establish or improve services for clients
- The ability to be self-motivating and work under pressure, manage time effectively, prioritise tasks appropriately and produce work of a high standard
- The ability to motivate people to move towards an appropriate level of independence and inclusion
- Experience of supporting clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears
- Experience of working with vulnerable people presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment
- A good understanding current of safeguarding procedures