Casework Administrator

We’re on a journey to shape the future of policing in our three counties and we want you to be part of it. We value difference and believe in creating an inclusive working environment where our employees feel safe to make suggestions and voice their opinions.

The main purpose of the Casework Administrator is to oversee the day-to-day administration of incoming correspondence to the OPCC, by:

Supporting the Commissioner in effectively engaging with local communities and stakeholders.

Using a range of communication and engagement resources and skills to ensure a personal, timely and accurate response to public contact.

Delivering clear communications and engagements that reassure communities and enhance the reputation of the Commissioner.

• The Casework Administrator role is a hybrid role with a minimum of 3 days office based.
• Full time position
• Permanent

The closing date for this post is 12 noon on Friday 19th July 2024.

Why work for us?

• 26 days Annual leave (increasing to 31 after 5 years service) + bank holidays
• Generous pension scheme
• Health and wellbeing, occupational health services, staff networks and an Employee Assistance Programme.
• Police Mutual, affordable private healthcare and other savings.
• Gym membership discounts.
• Discounts on Electric Vehicles and Cycle to work scheme.
• Register for a Blue light card - over 15,000 discounts from large national retailers.

To read more about the added benefits and rewards of working for the Office of the West Mercia Police Crime Commissioner please visit the West Mercia Police website.

• We embrace diversity and welcome applications from everyone.
• We are also happy to talk flexible working where it is suitable for the role.

If you require any support to complete your application or you have any questions please contact the recruitment team on 0 1 9 0 5 7 1 8 4 4 4 option 1, option 5.

Internal applicants who are in need of redeployment will be offered positions ahead of other candidates, subject to them passing a selection process.