Casualty Claims Adjuster - Employers and Public Liability Claims

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

The purpose of this role is to investigate insurance claims to determine the extent of liability on behalf on the client. The role will involve examining the damages to people and property (homes, vehicles and offices), as well as presenting with third parties to determine the amount of money owed. You will be managing the claim from beginning to end.

*Remote Opportunity*

• Make liability enquiries, in accordance with Adjuster’s Manual, using most appropriate method (phone, correspondence, field visit).
• Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with GB realistic reserving philosophy.
• Clearly explain decisions on liability, negotiating settlement within authority level where appropriate.
• Respond to all written and phone enquiries clearly, courteously and promptly.
• Review claims regularly using diary system to ensure accurate reserves and timely closure.
• Develop relationships with clients by providing a friendly, efficient service.
• Liaise with and control own solicitors to ensure cases not abandoned to them.
• Assist in general office administration (eg post, printing, order supplies, maintaining equipment) to ensure smooth running of office.
• Comply with all GB and office procedures.
• Actively participate in GB training programme.

• Previous experience with Employer and Public Liability Claims
• Strong Communication Skills
• Verbal & Written Demonstrates the ability to communicate in a complete, concise and logical manner on adjuster level files
• Presentation Skills Demonstrates ability to prepare and present adjuster level claims while showing confidence and poise.
• Ability to build relationships with clients/carriers/brokers through active listening and close adherence to their priorities, style and Service Instructions.
• Technical Knowledge
• CII Certificate in Insurance desired

What can Gallagher Bassett offer you:

• Fully funded Qualifications, and Learning and Development Courses
• 25 Days Annual Leave, Plus Bank Holidays
• Pension Package
• Subsidised Gym Membership
• Life Assurance
• Group Income Protection
• Season Ticket Loans
• Gallagher Benefits Choice Portal
• Employee Stock Purchase Plan

#LI-DF1 #LI-REMOTE

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.