Catering Manager - Twickenham

Catering Manager - Twickenham Stadium

We are looking for an experienced Catering Manager to lead our 'Tryline' Cafe. You will also be responsible for supervising 2 staff members. Typical working hours are between 8am - 4pm.

Overall Purpose of the role:

The primary objective of the role is to ensure all tasks associated with food production, front and back of house services and any general support services are carried out with due regard to all Health & Safety and Food Safety regulations. Supervision of team members to ensure all responsibilities are completed to appropriate standards to support the efficient running of Tryline in line with contractual requirements. Providing excellent service to all clients in a professional, efficient and friendly manner at all times, ensuring the setup for breakfast/lunch, stock rotation, stock ordering, food safety and food waste management is in line with the requirements.

We ensure that you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare – Free annual healthcare check
• Exclusive Benefits and Wellbeing site (Perks at Work)
• Entertainment discounts – up to 55% off cinema tickets
• Health + Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%) and many more
• Travel discounts – Discounts with holiday companies such as TUI and Expedia
• Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
• Free meals on duty
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days annual leave plus BH’s and an additional day off for your birthday!
• Competitive and supportive family benefits
• Holiday purchase scheme
• On-going training, development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Who we are:

Levy UK + Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focussed on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

About you:

• Excellent communication and interpersonal skills.
• Keen eye for attention detail.
• Builds good working relationships with all stakeholders and delivers a service that exceeds expectations. Relationships are characterised by a high level of acceptance, co-operation and mutual respect.
• Responds quickly to changing circumstances by being flexible. To not only accept change but to seek it out. Value different perspectives and ideas.
• Adheres to a strong set of moral, ethical and professional principles which shows soundness of personal character, honesty and truthfulness. Takes personal responsibility and accountability
• A real “people” person, with rounded leadership and planning skills, with a capacity to grow and develop into new areas of expertise as required
• Well versed in clarifying client and customer requirements
• Ability to work to deadlines
• Keeps abreast of market trends.
• Strong working knowledge of Tills.

At Levy UK + Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.