Scout Adventures is looking for a Centre Assistant to join our incredible team at Gilwell Park. This is your chance to be part of something special, creating unforgettable experiences for young people while developing your own skills in a fast-paced and exciting environment.

Job Title: Centre Assistant

Base Location: Scout Adventure Gilwell Park, Chingford, E4 7QW - onsite accommodation available

Salary: £25,685 per annum, Band C, Level 3 - (living on-site)

Salary: £27,445 per annum, Band C, Level 3 - inclusive of Outer London Weighting - (living off-site)

Contract Type: Permanent

Hours: 40 hours per week, including evenings and weekends

About the Role

As a Centre Assistant, you’ll play a vital role in the daily operations of our busy activity centre. From coordinating activities and supporting volunteers to helping with catering and accommodation, no two days will be the same! You’ll be a key point of contact for guests, ensuring they have a fantastic experience while keeping everything running smoothly behind the scenes.

As the Centre Assistant, your Key Responsibilities will include:

• Act as Duty Coordinator, ensuring guest needs are met, managing staff, and handling any issues. Hold the emergency phone on a rota basis.
• Assist with kitchen, housekeeping, reception, and adventure activities to maintain high service standards.
• Maintain cleaning schedules, provide resources, and ensure a positive volunteer experience.
• Plan and manage daily operations using online scheduling and resource allocation systems.

What We’re Looking for in our Centre Assistant:

• Problem-solving in a customer-focused environment
• Coordinating daily tasks to deliver high-quality customer service
• Background in education, outdoor education, volunteering, or visitor experience (beneficial but not essential)
• Excellent communication skills
• Experience training and coordinating volunteers
• First Aid qualification (or willingness to obtain one)
• Ability to implement the Food Safety Management Plan

??Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Double matching pension up to 10% of gross salary
• Family Friendly employer with generous family leave
• Learning and Development/training opportunities via our internal learning hub

For a full list of our benefits click here.

Why Join Us?

At Scout Adventures, we believe in creating life-changing experiences for young people and that starts with our team. If you’re looking for a fun, active, and rewarding role where you can make a real difference, we’d love to hear from you!

Closing date for applications: 23:59pm Sunday 23rd March 2025

Interviews will be held in online on Wednesday 2nd April 2025

Strictly no agencies.

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.