Claim Auditor

Primary Details

The opportunity 

Working within Technical Excellence team to review claims of various classes and values to ensure compliance with legal, regulatory and internal requirements.

Your new role

• Conduct internal and external technical claims audits of Lloyd’s and company claims. Classes include but are not limited to motor, EL, PL, financial lines, property and marine. Jurisdictions include but are not limited to the UK, mainland Europe, North America, Australia and USA.
• Support the implementation of the claims audit strategy and achievement of the audit plan
  Comply with all relevant policies and procedures
• Make proposals for improvements so that these can be agreed with managers before implementation
• Use technology i.e. audit (Athenium/TeamThink) and other QBE/Microsoft standard tools to deliver reports
• Build and maintain effective working relationships with key stakeholders so that their needs can be considered
• Monitor feedback during audits and responds appropriately so that there is confidence in the audit process
• Demonstrate customer service approach so that issues can be dealt with professionally and relevant, commercial and sound recommendations made
   

About you

• Knowledge of different lines of business
• Well-developed analytical skills
• Time management
• Detail conscious
• Customer focus
• Report writing
•  Planning and organising skills
• Communication skills, both written and verbal
• Relationship management and influencing skills

At My Best - QBE Benefits  

You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally.  As well as the benefits below, we also offer an extensive choice of other options to suit you!  

30 days holiday a year with the option to buy up to 2 additional days. 

Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. 

Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. 

Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.  

Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. 

Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. 

Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. 
Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000. 

To find out more visit our  Reward Page 

QBE Awards  

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;? 

AXCO Global Insurance Awards 2024 Winner: Network Management of the Year 

Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer 

UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year 

Working Dads Employer Awards 2023 Winner: Parental Policies Award 

Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee

You can view all our awards here 

Inclusion of Diversity 

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.  We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page 

Accessibility  

Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware. 

ESG & Sustainability 

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future.  Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report  

What next? If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.  

 We believe this is our moment – what if it was yours too?  

 APPLY NOW and let’s make it happen!? 

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity: