Claims Account Handler

Working for a National Insurer within their dedicated team of claims specialists

Reporting to the Senior Account Handler, you will be responsible for handling a portfolio of property & liability claims for both the UK and Europe, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.

Your responsibilities will include:

• Investigating, negotiating, and agreeing settlement of claims in a professional manner

• Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims

• Liaising with stakeholders overseas

• Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales

• Ensuring time reporting and billing is compliant with internal standards, processing, and systems

• Ensuring invoices raised are accurate and timely manner

• Attend client review meetings

About you - Knowledge and Experience:

Ideally, successful candidates will have gained experience in the real estate/commercial property claims sector, demonstrating a focus on quality, communication, and organisational skills.

They will have proven capability in negotiation, decision making, and problem-solving skills, coupled with strong stakeholder management.

An ability to develop strong relationships both internally and externally is imperative.

A competitive and attractive salary package. Excellent transport links. Hybrid working

If you feel you have the relevant skills and experience, then please submit your CV for consideration.

For further information please contact Su Partridge FIRP

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