Claims Data Consultant

Job Title: MI Data Consultant – Claims
Contract Type: Permanent
Salary: Circa £50,000 depend on experience
Location: Eastleigh preferred, Gloucester, London or remote considered
Closing Date: Monday 2nd September

MI Data Consultant – Claims: We are looking for an ambitious self-starter with a strong background in Analytics within the insurance industry, to join our newly formed Claims Data and Analytics team. In this role, you will lead on the enablement of data-driven decision-making, shaping the future of our Claims department.

It's an exciting time to join the Ageas Claims Department, with a wide-scale modernisation programme underway and plenty of opportunities for growth and development. As a Claims MI Data Consultant, you will support the operation across a number of areas, including fraud, customer outcomes and investigations into emerging claims trends across Motor and Home. You will also help with the process of embedding Advanced Analytics models in the operation.

We'd love to hear from you if you are a creative problem solver, with deep knowledge of insurance and keen to lead and shape your area. The ability to ask open questions and answer them with data, manage stakeholders and communicate clearly is essential, as is the desire to develop others and work as a team.

The accountabilities of the MI Data Consultant role include:

• Drive the analysis of claims data to identify trends and patterns; utilise data analytics tools and techniques to gain valuable insights that support claims handling efficiency and effectiveness.
• Communicate technical concepts in both written and verbal form to stakeholders of all levels, in a way that is most useful to them.
• Collaborate with Claims teams to identify opportunities for process improvement based on data-driven insights.
• Provide peer review and challenge to others in the team, to achieve the best overall outcome on any given project.
• Assist with the deployment and evaluation of Advanced Analytics and AI models relevant to the area, including nurturing of Citizen Data Scientists within the team.
• Establish key performance metrics to monitor claims operational performance.
• Drive the development of skills and capabilities of the Claims Data & Analytics team and assist with training the wider claims function where there are gaps in data literacy.
• Play a role in the leadership of the Claims Data & Analytics team, training analysts and championing and adhering to best practice standards, as well as learning new tools which will enhance our activities.
  

To be successful in being considered for the MI Data Consultant role you will need the following knowledge, skills and experience:

• Deep analytical experience, including the ability to ask the right questions to solve problems, and find the answers with data.
• Ability to communicate complex messages both at senior management level and at delivery team level, along with the wider Claims department and peers in the business.
• Design clear presentations and have an appreciation of data storytelling.
• A deep understanding of data, data quality and credibility, the importance and potential of rich, complete and accurate data.
• Project Management & Leadership skills and the ability to prioritise effectively.
• Knowledge and experience in coding, SAS or other equivalent coding languages (desirable)
• Prior experience of data analytics in Personal Lines Insurance (essential).
• Holder of a numerate degree, apprenticeship or advanced qualification is an advantage but not essential.
  

Here are some of the benefits you can enjoy within the MI Data Consultant role:

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.

 Flexible Working - Smart Working @ Ageasgives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.

 Supporting your at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more.

Supporting you and your Family – Maternity/pregnant parent/primary adopter entitlement of 16 weeks’ at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.

 Benefits for Them – Partner Life Assurance and Critical Illness cover

 Getting Around – Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover

 Get some Tech – Deals on various gadgets including Wearables, Tablets and Laptops.

 Supporting you back to work - Return to work programme after maternity leave

About Ageas:
We’re one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.
As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see our Diversity and Inclusion pages.
Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements.
To find out more about about our Award Winning team and culture, please visit Careers at Ageas.

Want to be part of a Winning Team? Come and join Ageas.