Claims Handler (EL/PL)

Job description

Recruit Insure are pleased to be working with an award winning and international loss adjusters who are seeking an experienced Claims Handler to join their third-party services division based in either Bolton or Birmingham office. This is will be on a hybrid contract with at least 10 days per month in the office.

The opportunity:

You will provide effective support to Adjusters, aiding the region’s efficiency and productivity in the handling a variety of EL/ PL and personal accident claims.

Responsibilities:

• Administration of new claims including receiving instruction, issuing acknowledgments, setting up files and undertaking of risk screening and triaging
• Working closely with Adjusters to assist with investigation and validation enquiries
• Controlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusion
• Liaising as required with the insured, insurers, brokers and any other stakeholders to ensure optimum customer service, becoming a point of contact where needed for interested parties.

Experience

• You must have previous claims handling experience including caseload management
• Excellent degree of knowledge of EL/PL and personal accident claims and principles
• Excellent degree of knowledge of the MOJ portal process
• Organised and able to self-manage workload, having a methodical, accurate and analytical approach to work, with a considerable pride in the quality of output
• Good working knowledge of Word and Excel
• Cert CILA / Cert CII qualified desirable

The Package

Competitive salary + bonus + excellent benefits

Hours of work

Standard working week is 35 hours, Monday to Friday with flexibility to work from home/office.

*What next?*

If this role interests you and you possess the right skills and experience required, then please submit your application and we will be in touch to discuss further and in confidence.