A respected international firm specialising in marine insurance services is seeking a Case Handler to join their Cargo Casualty Management (CCM) department based in Southeast London. This is a unique opportunity for someone with a maritime background - ideally from a P&I Club, legal, marine insurance, average adjusting, or seafaring environment - to apply their specialist knowledge in the investigation and handling of marine casualties on behalf of cargo insurers worldwide.
Key Responsibilities:
Handle a variety of marine casualty cases, primarily on behalf of international cargo insurers
Investigate and assess the cause, liability, and quantum of marine incidents
Liaise with surveyors, shipowners, insurers, lawyers, and other stakeholders
Draft reports, correspondence, and case summaries with clarity and accuracy
Maintain case files, ensuring documentation is thorough and compliant
Contribute to internal knowledge sharing and process improvement
Requirements:
Background in marine insurance, P&I, maritime law, average adjusting, or seafaring
Understanding of marine liability and cargo claims processes
Strong written and verbal communication skills
Ability to manage multiple case files and deadlines simultaneously
Analytical mindset with a problem-solving approach
Collaborative attitude and ability to integrate into a multidisciplinary team