Your new company
My client, a leading global financial services organisation based in the heart of Liverpool city centre, is seeking a professional Client Billing Manager to join their team on a 16-month maternity contract. You will be joining the Pershing EMEA team. Pershing provides a broad range of financial business solutions to investment banks, broker-dealers, wealth managers, financial planners and advisers across EMEA.
Your new role
The position is being offered full-time, Monday to Friday, with a hybrid model in place. You will be required to work from the offices 3 days per week.
You will be required to manage a team of 4 staff members within the Liverpool office and also assist with an offshore team which also has 4 members of staff.
Some of your duties will include but not limited to

• Participate in the preparation of billing of clients.
• Understand all processes and procedures and be able to undertake all tasks wherever necessary.
• Suggest efficiencies and improvements and be able to advise on best practice.
• Recruit, direct, motivate and develop staff, maximising their individual contribution, professional development and ability to function effectively with their colleagues as a team.
• Manage the daily process workflow within the team and align team resources accordingly to complete the required tasks.
• Enforce an effective control environment around the entire billing-related processes.
• Serve as the escalation point for critical issues and manage through to resolution.
• Ensure the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented.
• Own the 'charging database' and play a key role in utilising it to identify revenue leakage opportunities, and to prevent leakage in the future.
• Oversee invoice calculation and generation to ensure correct and timely preparation.

What you'll need to succeed

• Proven experience of Billing in Financial Services
• Experience in Finance Operations processes
• Strong controls and process experience
• Ability to demonstrate strong stakeholder management
• Advanced Excel knowledge
• Experience of managing an offshore team is preferable.

What you'll get in return
Competitive salary at £50,000 per annum
Great city centre location
Hybrid model
25 days holiday plus bank holidays
Pension

What you need to do now

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