Client Manager

Client Manager - Windsor, Berkshire (Parking Provided)

Salary: £35k-£45k

Intro

Are you a dynamic, results-oriented professional seeking a pivotal role within a vibrant organisation? A dedicated Client Manager is sought to join a team based in Windsor, Berkshire. This exciting opportunity offers a competitive salary and the chance to work in a fast-paced environment where you can truly make a difference. Additionally, parking is provided for your convenience.

The organisation prides itself on exceptional client service, and is committed to maintaining the highest standards of excellence. As a Client Account Manager, you will be at the forefront of their operations, ensuring clients receive unparalleled support and service.

The Role

As a Client Account Manager, you will play a crucial role within the company. Your primary responsibility will be to ensure that client deliverables are met according to agreed Service Level Agreements (SLAs). You will manage a portfolio of clients, coordinating efforts across various teams, including the Production Manager, Centre of Excellence, and Accounting Specialists, to deliver exceptional service.

Key Responsibilities:

• Supervision: Oversee bookkeeping activities using Sage 50 Accounts, QuickBooks, and Xero.
• Accounts Management: Assist with accounts payable/receivables and prepare VAT returns for sole traders, partnerships, and limited companies.
• Financial Reconciliation: Prepare and reconcile balance sheet accounts.
• Management Accounts: Prepare management accounts, including accruals and depreciation.
• Payroll Assistance: Support payroll, pension, CIS, and other related areas.
• Client Liaison: Communicate with clients to resolve queries and provide advice on accounting systems and processes.
• Reporting: Prepare and review reports and documents for clients.
• Quality Assurance: Work with QA Managers to ensure high standards of work.
• Client Onboarding: Implement and adhere to standardised onboarding processes for new clients.
• Sales Strategy: Collaborate with Sales Managers to improve pricing and agree on upsell targets.

About You

To succeed in this role, you will need a combination of technical skills, organisational prowess, and a client-focused mindset.

Essential Skills and Experience:

• Technical Proficiency: Experience with Sage 50, Microsoft Excel, and ideally QuickBooks and Xero.
• Communication: Strong verbal and written communication skills.
• Organisational Skills: Excellent time management and the ability to multitask effectively.
• Problem-Solving: A proactive approach to resolving issues.
• Leadership: Strong organisational and leadership skills.
• Interpersonal Skills: Ability to build and maintain effective relationships with clients and team members.
• Customer Service: A strong focus on delivering exceptional customer service.
• Training: Willingness to undertake further training to enhance your skills.

The Offer

They offer a competitive salary of £35k-£45k, reflecting your experience and expertise. The organisation is committed to your professional growth and development, providing opportunities for further training and career progression.

You will join a dynamic team where your contributions are valued, and your success is celebrated. The collaborative environment ensures you have the support and resources needed to excel in your role. Additionally, parking is provided to make your commute easier.

Apply Now

If you are ready to take the next step in your career and become a key player in this organisation, we would love to hear from you. Apply now to join a company that values excellence, teamwork, and professional growth.