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Client Service Coordinator Testing, Inspection & Certificaiton
Client Service Coordinator Testing, Inspection & Certificaiton
Client Service Coordinator Testing, Inspection & Certificaiton
Posted 28 June by
Russell Taylor
Easy Apply
Ended
Role: -Client service Coordinator (Testing, Inspection & Certification)
Salary: - Competitive plus benefits
Location: -Derby - Hybrid role with combination of office and homework (1-3 day from office
Type: -Permanent
Russell-Taylor Group have a fantastic opportunity for a Client Service Coordinator to join a Global Third-Party Testing Company. This role is a permanent position with a hybrid combination of home and office work which will be based in Derby. You will be required to be on site 1-3 days a week.
This is an office-based role where you will be working within a team of nine. For this role, my client is looking for someone with previous experience within the Testing, Inspection and Certification industry, this is essential for the role.
What will I do day to day?
• Be required to schedule in management systems audits between the auditor and client, whilst ensuring that it's booked in and taken place when required.
• Allocate work to the audit team based on their availability, location and customer priorities.
• Create and maintain a clear work plan of allocated work, completed work and projected forecast of workload incoming.
• Create excellent working relationships with key stakeholders and external customers.
• Maximize the delivery of work in an efficient manner.
• Keep up to date with both administration and database management in relation to audits booked and client interaction.
• Respond to client queries via email and telephone, ensuring that the queries are dealt with promptly and a resolved to adequately.
What skills/requirements do I need to have for this role?
• Previous administrative, support service or project coordination experience within the testing, inspection and certification industry, specialising in ideally management system audits.
• Due to you being point of contact for customers- you must have excellent communication (written & verbal).
• Ability to work within a fast-paced environment and be able to switch tasks when required so excellent organisational skills are a must.
• Ability to work within a team, but independently.
• Excellent IT skills- MS Teams, Word, Excel, Database etc.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Salary: - Competitive plus benefits
Location: -Derby - Hybrid role with combination of office and homework (1-3 day from office
Type: -Permanent
Russell-Taylor Group have a fantastic opportunity for a Client Service Coordinator to join a Global Third-Party Testing Company. This role is a permanent position with a hybrid combination of home and office work which will be based in Derby. You will be required to be on site 1-3 days a week.
This is an office-based role where you will be working within a team of nine. For this role, my client is looking for someone with previous experience within the Testing, Inspection and Certification industry, this is essential for the role.
What will I do day to day?
• Be required to schedule in management systems audits between the auditor and client, whilst ensuring that it's booked in and taken place when required.
• Allocate work to the audit team based on their availability, location and customer priorities.
• Create and maintain a clear work plan of allocated work, completed work and projected forecast of workload incoming.
• Create excellent working relationships with key stakeholders and external customers.
• Maximize the delivery of work in an efficient manner.
• Keep up to date with both administration and database management in relation to audits booked and client interaction.
• Respond to client queries via email and telephone, ensuring that the queries are dealt with promptly and a resolved to adequately.
What skills/requirements do I need to have for this role?
• Previous administrative, support service or project coordination experience within the testing, inspection and certification industry, specialising in ideally management system audits.
• Due to you being point of contact for customers- you must have excellent communication (written & verbal).
• Ability to work within a fast-paced environment and be able to switch tasks when required so excellent organisational skills are a must.
• Ability to work within a team, but independently.
• Excellent IT skills- MS Teams, Word, Excel, Database etc.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Reference: 52984904
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