Client Services Team Leader

**Client Services Team Leader - Rchmond - £30k Basic, £60k OTE - Excellent Progression****

Our client is a high-end, international agency with an excellent reputation. They are now looking for an experienced client services consultant who has managed people. This role will involve managing 5-6 people and is based in their head office in Richmond.

Role Responsibilities

• Motivate and engage the team to hit their targets and exceed expectations
• Have a winning strategy for New Business
• Achieve individual targets for calls, market appraisals, instructions, and revenue
• Recruit, onboard and train
• Build a positive and productive team culture to drive results and engagement
• Manage a team of Consultants, providing consistent coaching and guidance
• Monitor the performance of the team and provide regular performance updates to the Head of Outbound Sales
• Identify and address any performance issues within the team
• Develop and implement team training plans to upskill team members and improve performance
• Ensure systems are being used accurately
• Ensure that all team members are following all Hive procedures, processes and frameworks

Essential Skills and Experience

• Display a strong track record of coaching and mentoring
• Experience within Property sector (preferred)
• Driven and motivated to exceed targets
• Ability to adapt, grow and learn quickly
• Ability to work under pressure and meet deadlines
• Strong communication and interpersonal skills
• Competent in Word, Excel, PowerPoint
• Be a strong negotiator

Hours: Monday to Friday 9am - 6pm

Salary: £30k Basic, £60k OTE

If you feel that this is the role for you, please apply today and we will contact all successful candidates within 48 hours.