College Services Manager

Reference number: JR239638

Location: London Bridge

Working pattern: Full-Time

Contract Type: Permanent

Number of roles: 1

Salary: £34,000 - £37,000 Per annum + Benefits

We are looking for a College Services Manager to join our team.

As a College Services Manager, you will be responsible for managing the day-to-day functions of the team to ensure the effective and efficient administration of all processes and procedures. This role will initially focus on University Progression and Enrolment at host University.

This is an excellent opportunity for a College Services Advisor or Student Services Advisor, who is looking to expand their skills and build their career with an industry leader.

What you’ll bring to the role

• Experience of working in an educational or service driven environment.

• An understanding of supporting the needs of international students.

• A proven track record in leading teams to deliver excellent customer service.

• Excellent interpersonal, written and verbal communication skills with the ability to communicate to a wide audience.

• Ability to manage competing priorities and deadlines through careful management of team workloads and individual projects.

• The ability to respond positively and lead teams through periods of change.

• Commitment to Equity, Diversity and Inclusion.

• A sound understanding and experience of working within the frameworks of relevant regulatory bodies, preferably the UKVI and OfS.

• Excellent IT skills including advanced proficiency in Excel for data analysis and reporting.

• Experience of database management is desirable.

What we do

The role is based at Kaplan International College London (KIC London), a vibrant university pathways college where students from more than 80 countries come to prepare for entry onto undergraduate or postgraduate courses at one of our 7 prestigious university partners. Following a recent major refurbishment project, KIC London offers students a beautiful, state-of-the-art study environment, with a range of learning spaces which encourage both collaboration and independence. Our KIC London team is committed to ensuring our students thrive socially and academically during their studies. Our college is located next to borough market, two minutes from London Bridge station, offering fantastic views across the Thames to the City of London.

What we offer

As well as a competitive salary, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave*

• Big discounts on Kaplan courses for you and your family

• 24/7 confidential helpline providing counselling and other support services

• Company pension contributions

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

• Medicash Health Cash Plan

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply

To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role.