Commercial Account Handler

Job title: Commercial Account Handler

Salary: £35,000

Location: Based in Croydon office - onsite for 3 days per week on average.

Purpose of role:

Our client is currently searching for a commercial account handler to support the team in managing clients' insurance requirements, including addressing general inquiries, managing renewals, facilitating mid-term adjustments, obtaining quotes, and handling premium invoicing. With a blend of tasks to add diversity to your week, there will also be chances to participate in new business activities. If you value versatility in your work, this role presents a fantastic opportunity for you. 

Experience:

• Proficient understanding of the primary classes of General Insurance and familiarity with the CII's Code of Ethics and GDPR.
• Minimum of 2 years' experience working with commercial products.
• While new business experience is preferred, it is not mandatory for this position.
• Interest in music would enhance comprehension of the role, particularly in dealing with cover notes, but it is not a prerequisite as on-the-job training will be provided.
• Responsible for personal development and maintaining up-to-date knowledge through e-learning, in-house courses, and pursuing professional qualifications to accrue required CPD points.

Skills:

• Proficiency in technical insurance skills, evaluated through regular in-house assessments.
• Strong focus on accuracy and attention to detail.
• Capability to process tasks promptly and effectively.
• Skill in prioritising tasks and meeting deadlines.
• Outstanding client service abilities.
• Competence in negotiation and brokering.
• Exceptional verbal and written communication aptitude.
• Ability to collect and analyse information from clients.
• Skill in recognising and responding suitably to the client's level of understanding.
• Capability to persuade and influence others. 

Qualifications:

• GCSE Maths and English (or equivalent).
• Cert CII (desirable for this role).

If you have the relevant experience or know someone that does, please contact us now on or email us at