Commercial Account Handler

Job Title: Commercial Account Handler

Location: Croydon (Office-based during probation, flexible hybrid working thereafter)

Salary: £30,000 - £50,000

About My Client: We are an independent insurance broker based in Croydon, dedicated to providing exceptional service and comprehensive insurance solutions. Our team of professionals handles all classes of commercial insurance, catering to a diverse client base with a wide range of premiums. We pride ourselves on fostering a supportive environment that encourages professional growth and development.

Job Description:

We are seeking a motivated and experienced Commercial Account Handler to join our dynamic team. The ideal candidate will have a strong background in commercial insurance and possess excellent communication and organizational skills. This role requires a proactive individual who can manage a portfolio of commercial clients, ensuring their insurance needs are met with precision and efficiency.

Key Responsibilities:

• Client Management: Develop and maintain strong relationships with commercial clients, understanding their insurance needs and providing tailored solutions.
• Policy Administration: Handle all aspects of policy administration, including renewals, endorsements, and mid-term adjustments.
• Claims Support: Assist clients with the claims process, ensuring swift and fair resolution of claims.
• Quotations and Negotiations: Obtain quotations from insurers, negotiate terms, and present the most suitable options to clients.
• Compliance: Ensure all activities comply with industry regulations and company policies.
• Documentation: Maintain accurate and up-to-date client records and documentation.
• Customer Service: Provide exceptional customer service, addressing client queries and concerns promptly and professionally.

Qualifications and Skills:

• Experience: Minimum of 2 years' experience in commercial insurance, preferably within a brokerage.
• Knowledge: Comprehensive understanding of various classes of commercial insurance.
• Communication: Excellent verbal and written communication skills.
• Organizational Skills: Strong organizational and time-management abilities.
• IT Skills: Proficient in Microsoft Office Suite and insurance software.
• Professionalism: High level of professionalism and attention to detail.
• Certifications: Relevant industry qualifications (e.g., CII) are advantageous but not essential.

What We Offer:

• Competitive Salary: £30,000 - £50,000, based on experience and qualifications.
• Development Opportunities: Ongoing training and professional development to support career progression.
• Flexible Working: Office-based during probation with the option for hybrid working thereafter.
• Supportive Environment: A collaborative team culture that values innovation and excellence.

If you are a dedicated and skilled Commercial Account Handler looking to advance your career with an independent and client-focused insurance broker, we would love to hear from you. Apply now to join our team and help us continue to deliver outstanding insurance solutions to our valued clients.

How to Apply:

Please submit your CV and a cover letter detailing your relevant experience and why you would be a great fit for this role to [email address].