Commercial Account Handler

First Insurance, a valued member of the Brown & Brown Group, are looking to recruit an experienced Renewals Executive to join their team. The successful applicant will play a key role in supporting the growth of the Company, by proactively ensuring all renewals allocated are renewed in a correct and accurate manner. They will also be tasked with providing an excellent customer experience and specialist advice in line with Company values, and undertaking accurate administrative tasks.

Role responsibilities (but not limited to);

• Negotiating renewals for FIS & UKSR
• Obtaining the best possible terms for clients and working with insurers to place these renewals, Ad-hoc re-broking cases in relation to unique requirements
• Maintaining excellent customer services levels by responding to client requirements in a timely and responsible manner
• Administration; creating quotation documents, setting up client records, issuing documents to clients, checking proposal forms, diary management, accurate telephone notes and so forth.
• Ensure that the sales process is completed and compliant with regulatory framework
• Assisting other members of the team with technical queries
• Cover note diary management on OpenGi
• Assist and liaise with the accounts team on any account queries
• Placement of some new business (Cross sales)
• Discuss lapse lists with a member of renewals lapse review team each month and implement changes if necessary.
• Great Communication Skills to develop relationships with underwriters

Skills Required:

• Technical and commercial insurance knowledge
• Confident telephone manner
• Excellent communication skills
• Organised and systematic approach to work
• High levels of attention to detail
• The ability to work to own initiative
• Decision maker
• Knowledge and understanding of OpenGi management operating system

For more information please apply online or contact Dan Hurley.