Commercial Officer - Mental Health & Day Services

Position: Commercial Officer
Location: Kingston Upon Thames (Hybrid Working)
Contract Duration: 3 Months
Hourly Rate: £24/hr

About the Role:

We are seeking a dynamic and driven Commercial Officer to join a loca authority in Kingston Upon Thames. This is a fantastic opportunity to contribute to the local authority's mission of delivering efficient and effective services to the community. As a Commercial Officer, you will work closely with managers and colleagues to define outcomes, set targets, and monitor performance, fostering a culture of continual improvement.

Key Responsibilities:

• Collaborate with managers and colleagues to define outcomes, set targets, and monitor performance within a culture of continual improvement.
• Support operational plans to ensure optimal use of team resources.
• Build strong internal and external partnerships to deliver outcome-focused and efficient services.
• Support Kingston's commitment to community cohesion, diversity, and social inclusion.
• Utilise new technologies, particularly Google, to adopt modern, agile working practices.
• Improve customer service and eliminate paper-based processes wherever possible.
• Work with the Strategy and Transformation team to gather and analyse needs and outcomes, conducting comprehensive market analysis.
• Develop and implement a market management strategy integrated with wider ASC strategic developments.
• Understand market conditions, including supplier information, benchmarks, and industry trends.
• Build market understanding of Kingston's requirements and their capacity to deliver.
• Develop and maintain effective working relationships with the market, showcasing negotiation and influencing skills to achieve the best commercial outcomes.
• Manage contracts to ensure they meet objectives and strategic priorities, including compliance with KPIs and contract adjustments.
• Inform and lead procurement strategies, ensuring alignment with market management strategies.
• Develop new spend management procedures and promote sector-wide service performance improvement and transparency.
• Embed equity, equality, fairness, and diversity into all team and service delivery aspects.

Person Specification:

To succeed in this role, you will need to:

• Question and challenge existing ways of working, understanding the broader corporate and external environment.
• Demonstrate agility and adaptability in both mindset and work practices.
• Collaborate successfully with key stakeholders within and outside of the Council.
• Commit to personal and professional development to meet the evolving demands of the role.
• Exhibit innovation and creativity.
• Engage in positive cross-organisational communication and team working.
• Communicate clearly and confidently with colleagues using the most appropriate methods.
• Possess expert knowledge of client groups and care markets.
• Have experience in supplier relationship management, contract, and performance management.
• Demonstrate strong negotiation and influencing skills.
• Build effective relationships with professionals and key stakeholders.
• Understand key legislation for Public Sector social care, including health, housing, and social care.

Application Process:

If you are passionate about making a difference in the community and meet the criteria above, we encourage you to apply.