Community Manager

Location: London
Salary: £40-45K
Job Type: Full-time (Office based)

A dynamic managed office provider is seeking a passionate and proactive Community Manager to lead and nurture a vibrant business community.

Responsibilities:

• Build relationships and lead engagement initiatives to expand membership.
• Convert office tours into memberships by showcasing workspace benefits.
• Oversee meeting rooms, boardrooms, and studios.
• Promote meeting room packages to members and external businesses.
• Work with third-party booking companies to enhance service offerings.
• Manage and expand bookings for bespoke event spaces, partnering with third-party event booking companies.
• Oversee mail collection and distribution for members, ensuring accuracy and efficiency.
• Drive the growth of services, attracting new clients and managing renewals.
• Conduct tours for prospective members.
• Follow up on leads and enquiries, converting interest into signed memberships.
• Serve as the primary contact for all member enquiries, addressing client issues promptly and professionally.
• Provide a seamless onboarding experience for new members, making them feel welcome and supported.
• Other adhoc duties as required.

The ideal candidate will have proven experience in serviced and managed offices. If you’re a people person, a natural problem solver, and a sales-driven professional with a passion for building strong business communities, this could be the role for you! Please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.