Looking for a Complaints officer to join a leading Property Services Company based in the Skelmersdale area

Offering a competitive salary of up to £30,000 + benefits

• Your role will be to liaise with tenants regarding repairs, update on progress and make sure any complaints are received in accordance with policy and procures.
• Be responsible for taking ownership and managing complaints through to resolution in line with policy
• Ensuring agreed targets are delivered within your service area and complaints received in accordance with policy and procedures

Requirements:

• Previous experience within a similar role handling complaints or Social Housing repairs
• Able to handle complaints effectively
• Are an excellent communicator, comfortable with email and telephone conversations

If you are interested in this role, or would like more information please attach an updated cv and we will be in touch