Conduct Risk Lawyer (Complaints Handling)

Our client is seeking a Conduct Risk Lawyer to join their Risk & Compliance team at any of their offices.

This role involves providing expert advice on professional responsibility, risk, and compliance issues, reviewing complaints procedures/policies, and developing client-aligned complaints handling processes.

Team Overview

• The Risk & Compliance team addresses a wide range of partnership, risk, and compliance issues, acting as an in-house legal department.
• The Conduct Risk Team specifically offers legal and regulatory advisory services to proactively and reactively manage risk and ensure compliance, supporting the firm globally.
• Key Responsibilities

Oversee and develop complaints handling processes to meet client requirements.

• Manage complaints handling MI and reporting.
• Investigate complaints and prepare responses for complainants and regulatory bodies.
• Assist in managing professional indemnity claims to ensure quick and efficient resolution in line with regulatory, commercial, and insurance obligations.
• Maintain relationships with brokers, insurers, and panel lawyers.
• Analyze and report on significant or recurring compliance failures, recommending actions.
• Provide guidance on professional conduct issues.
• Support Legal Counsel in updating policies and guidance.
• Address conduct risk queries in line with SLAs.
• Stay updated on legal and regulatory compliance changes and apply them to the firm.
• Collaborate with other business services departments to support risk and compliance services.

Required Experience

• 3-5 years of professional indemnity fee-earning experience.
• Preferably some experience working in a Risk and Compliance team.
• Please inform us if you need any support or adjustments to submit your application to Kennedys.

If you are interested in this position, and you meet the requirements of the role, please click 'apply now' to forward an up-to-date copy of your CV. Alternatively, if you would like to discuss this opportunity further, please contact Interlink for a confidential discussion.

Our advertisements use salary and experience as a guide only. Interlink Recruitment is an equal opportunities employer.

*Please Note: Due to the high volume of applications we are currently receiving we are unable to contact applicants who have been unsuccessful