Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking.

On behalf of this organisation, AMS are looking for a Client-Facing UAT Consultant for an initial 6-month contract on a remote-first basis (rare London office attendance required).

Purpose of the Role:

Our client is a fast-growing Banking-as-a-Service (BaaS) provider attached to a major UK retail bank. They are fresh off their first launch and preparing to roll out several new products in the coming months.

As they scale, they're looking for a Senior UAT Testing Consultant to help guide their clients through the testing process. This is a client-facing role focused on User Acceptance Testing (UAT) across end-to-end journeys.

You'll play a key role in providing structure, clarity, and guidance to clients during their onboarding and product rollout - ensuring they fully understand what to test, how to test it, and where the gaps may be. You'll work alongside internal product teams, QA leads, and engineering to provide a centralized view of the testing process and drive a consistent client experience.

Responsibilities of the role:

• Act as the primary testing contact for clients during their UAT phase.

• Build and deliver client-facing test plans/scripts in plain business language - not technical jargon.

• Run clients through the testing process from onboarding to go-live.

• Collaborate with Product Owners, Product Managers, and Engineering Leads to understand the architecture and flow of specific components.

• Provide end-to-end visibility across testing efforts and ensure negative scenarios are accounted for.

• Identify testing gaps across component teams and escalate where necessary.

• Spend some time embedded with engineering teams to ensure alignment and knowledge transfer.

• Work closely with the internal QA lead to shape documentation and best practice.

What we require from you:

• Proven experience in UAT roles, ideally in fintech, BaaS, or core banking environments.

• Proven experience in client-facing roles.

• Strong communicator - both verbal and written - with the ability to translate technical concepts into business language.

• Excellent organisational skills; able to manage multiple client journeys and maintain oversight of testing coverage.

• Understanding of test automation frameworks (hands-on scripting not required).

• Able to challenge and align with engineering and product stakeholders.

• Comfortable working remotely with distributed teams.

• Experience creating clear, structured documentation for non-technical audiences.

Next steps:

This client will only accept workers operating via an Umbrella or PAYE engagement model.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.