Contact Centre Claims Advisor

Hays Business Support is currently working with a friendly business based in York. This organisation is currently recruiting multiple people to join their growing claims department. Full-time and part-time vacancies are available. Part-time is a minimum of 22.5 hours or 3 full days.
You will be working for a not-for-profit organisation with an excellent reputation within the market as being a great place to work.
Within your role, you will assist with customer queries relating to healthcare claims, payments and other services. You will take inbound calls and respond to emails and web chat, ensuring that customers have an excellent customer experience.
This role is due to start on the 12th August. You will be provided with 6 weeks of training which you must be available for with no holiday booked during this time. Even for the part-time roles, you must be available for full-time hours for the first 6 weeks.
This organisation offers a range of excellent benefits, including up to 35 days' holiday, free parking, health membership. You will have access to hybrid work once you pass probation.
If you are passionate about providing excellent customer service, please apply today.

• Contact Centre experience/office based customer service experience desirable
• Excellent telephone manner and an ability to adapt to different situations
• Enthusiastic, passionate and positive
• Self-motivated and resilient
• Desire to help others

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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