Contract Manager

Step into a pivotal role as a Contract Manager in Petersfield, where your expertise in recruitment and management will drive success and satisfaction at a prestigious client site. With a generous salary of £35,000, bonuses, and a pension plan, you'll lead a dedicated team of four, ensuring excellent service delivery that aligns with Service Level Agreements and Key Performance Indicators. Your leadership will be instrumental in fostering a strong relationship with the client. Orchestrating recruitment campaigns and overseeing a dynamic workforce to surpass client expectations and enhance operational excellence.

Here's what you'll be doing as a Contract Manager:

• Managing key performance indicators, including service delivery, financials, resourcing/recruitment, and cost management to ensure maximum profitability of client accounts.
• Leading local delivery teams, providing effective leadership, motivation, and performance management to achieve company goals.
• Building and maintaining strong relationships with key client contacts at all levels, as well as with internal departments and client management.
• Managing candidate sourcing, resourcing, and campaign management to meet client requirements.
• Providing benchmarking information to clients on local salaries and temporary wage rates.
• Conducting regular service reviews with clients to discuss operational performance and ensure adherence to contractual SLAs.
• Acting as a point of escalation for client issues and resolving them effectively.
• Researching and understanding the local recruitment market and competitor activity.
• Maintaining compliance with company policies and procedures, as well as health and safety guidelines.

To succeed in this role, you'll need:

• Strong people-management skills and the ability to demonstrate excellent customer service.
• Business development skills to drive growth and exceed client objectives.
• Experience in recruitment and candidate management including compliance and right to work checks.
• Excellent communication skills, both verbal and written, to effectively collaborate with clients and colleagues at all levels.
• High levels of self-motivation and the ability to work well under pressure and tight deadlines.
• A detail-oriented and numerate mindset to ensure accuracy in all aspects of the role.

If you have previous experience managing clients in the delivery of large volumes of temps/contractors, strong relationship and influencing skills, and a passion for delivering exceptional service, then we want to hear from you!

Don't miss this opportunity to join our client's dynamic team. Apply now to become a Contract Manager and make a significant impact in the corporate accounts field. We can't wait to welcome you to our organisation and help you thrive in your career!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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