A highly successful manufacturing business is searching for a Controls Technician in the Thames Valley area.

Your Role
While in this position your duties may include but are not limited to:

• Handling the programming, commissioning, troubleshooting, end-to-end testing and servicing on assigned projects at client sites
• Documenting the requirements for point-to-point verification, the validation of the sequence of operations and also job close outs
• Ensuring that customer contact is kept professional and maintain a fantastic level of customer communication and service whilst on site
• Servicing products and equipment, identifying, diagnosing and repairing equipment and systems
• Utilising all cutting-edge software and technology and hand-tools available to conduct work, as well as ensuring blueprints and engineering specifications are followed
• Working closely with the service desk, operations and sales teams to ensure strong communication channels are established with the aim of leveraging customer insights
• Generating reports for invoiced work orders
• Working with the regional and local service representatives
• Ensuring that health and safety is adhered to and taken seriously

You MUST Have
Please apply ONLY if you meet the following criteria:

• Experience within a service or field-based engineering/technician role
• Good customer service knowledge and experience
• Excellent communication skills, including leadership and the ability to drive and motivate teams
• Good knowledge of using relevant applications, diagnostic software and also MS Office to support work
• Knowledge of the manufacturing industry
• Able to cover callouts and standbys if needed, including weekends and bank holidays (potential for overnight stays)
• UK Driving license

Your Opportunity
The organisation has decades of experience within their sector, enabling them to lead the market and build the business up across the globe, meeting the needs of hundreds of customers internationally. This role will be key in maintaining their excellent customer relations, to provide ongoing support and maintenance at the customer sites when needed and which in the long term will ensure client satisfaction and repeat business for years to come.

The business are looking to provide the right candidate with a starting salary, potentially in the region of £45,000, dependent on the level of previous experience and knowledge. This will accompany an appealing package including company bonus, and additional strong holiday allowances and other work benefits. This is a career defining move which will see the successful candidate build a strong technical career within a progressive and forward-thinking industry that is ever changing; providing valuable skills and knowledge and fantastic opportunities in the future to develop and better the candidates prospects moving forwards.

If this opportunity interests you then please do not hesitate to reach out to:

Sian Peters - Recruitment Partner

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