Corporate Administrator

Corporate Administrator - VW Stockport

Full-Time, 40 hours

£25,168.50 + Employee Benefits

Provide first class support to our business

Working with one of the World’s leading brands you will be accountable for the tasks and activities to ensure a vehicle is ready for delivery or collection to meet the service level agreements set; and meeting Inchcape and the OEM compliance standards. There is also an opportunity in this role to work 1 day per week from home on a rota basis.

What we can offer you

• 33 days’ annual leave, including bank holidays (pro rata)
• The opportunity to buy additional holiday
• Retail discounts that save you money every day
• Gym discounts, cash healthcare plans, and a cycle-to-work scheme
• Car discounts for new and used purchases and servicing
• Flexible pension scheme and Sharesave scheme to grow your savings
• Family-friendly policies that help you spend more time with the people that matter
• A wellbeing programme to support you and your family
• Ongoing recognition from your peers and leadership team
• A community volunteering day

What you’ll do day to day

• Ensure all vehicles meet required Service Level Agreement requirements set by our customers.
• Preparation and onward delivery of the fleet vehicle to the agreed standards.
• Ensuring training and knowledge is updated in line with the vehicle model changes etc, to carry out accurate vehicle handovers to all logistical suppliers.
• Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
• Gain and develop systems knowledge to effectively use the Dealer Management system (CDK Kerridge), the Factory ordering system (SLi) and our Fleet stock and orders system (Salesmaster / Fleetbase).
• Order delivery Packs and advise customer when the vehicle is enroute to site.
• Book PDI with the Service department
• Book delivery with a view to minimising costs, whilst operating within the customer’s SLA.
• Ensures all administration tasks are completed in a timely and accurate manner.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.

• Incredible customer service skills
• Self motivation and highly organised
• Excellent communication skills, verbal and written
• Previous experience in a sales admin role
• Computer literacy
• A fantastic coping strategy to work under pressure
• Customer always at heart

Be part of something big

Group 1 Automotive is on an exciting growth journey. We’re the largest partner in the UK for Mercedes- Benz, Volkswagen and Audi, and second largest for BMW & MINI.

Home to more than 7000 colleagues who are dedicated to providing exceptional customer services, we have 113 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

In return, we recognise that the success of our business is because of our fantastic people. Which is why we’re committed to providing fantastic career opportunities, comprehensive training, competitive pay and benefits and full support personally and professionally.