Credit Control Administrator

We are looking for a professional and hardworking Credit Control Administrator to join a talented Legal Finance team.

This credit control role is set within a prestigious and well-established law firm, able to trace its roots back to the 1800s. Over this time the firm has grown its client and won several awards. With a view to building upon previous successes the firm is looking for ambitious and passionate candidates to apply.

Duties

• Generating regular credit control reminder letters, emails and statements to clients and following up in a timely manner, providing support with team diaries where required.
• Responsibility for the review of 30-day reminder alerts, entering and maintaining any relevant notes in the Collections system.
• Supporting the Credit Manager with the debt escalation process by drafting Letters Before Action for debts that are being passed over to the Recoveries team.
• Monitoring the credit control team inbox, dealing with queries promptly and escalating issues as appropriate.
• Providing cover in the monitoring of the firm’s bills bank account for incoming credits, making transfers as necessary in the online banking system as well as banking cheques received in payment of invoices.
• Entering receipts into our practice management system.
• Taking card payments via the telephone from clients in settlement of invoices.
• Answering the Credit Control team helpline, dealing with queries or passing them onto the appropriate person for follow up/action.
• To assist with electronic billing uploads for bill payments for those clients who use an e-billing system.
• Provision on request of debt detail reports to support monthly debt meetings with Partners.
• Providing monthly statements of account to clients and/or Partners.
• Providing general administrative support as and when required.
• Opening and distributing of team post.

Candidate Profile

• Excellent communication skills both written and verbal.
• Strong attention to detail and able to effectively manage and prioritise workloads during busy periods.
• Experience of using Word/Excel, online banking and practice management software.
• Person Specification
• Strong team player with an enthusiastic and proactive approach.
• You will be working towards or have already obtained good grades at Advanced Level or equivalent, and have 5 GCSEs (including English Language) at grades A to C/ level 9 - 4.
• Maths and English qualifications to a high standard would be an advantage.

Important Notice

It is Career Legal’s policy, as a matter of courtesy, to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.

Career Legal is a Recruitment Agency and is advertising this vacancy on behalf of one of its Clients.