Credit Control Administrator

Optimum Recruitment Group are proud to be working exclusively with this well established and successful business based on the outskirts of York who are looking to appoint a Credit Control Administrator to the team.

Working within this growing credit control team, you will be required to support the organisation in maximising revenues, profit and cash flow and controlling costs. You will support all other areas of the Finance team in carrying out their duties effectively. Additionally, you will be required to maintain excellent relationships and provide a high standard of service to all external parties (e.g., customers, suppliers, bank, auditors etc.)

Your key responsibilities will include:

• Assist credit controllers to collect customer debts as agreed in the terms of trade and to drive debtor days as close to or less than target of 30 days.
• Open customer accounts and release customer held orders on as prompt a basis as possible with objective of nothing on hold overnight.
• Support the credit control team chasing debt during busier periods/holiday cover.
• Support the purchase ledger team with processing when required.
• Ensure accounts are set up correctly with relevant terms of trade, credit limit, currency, VAT codes/numbers, company numbers etc.
• Allocate daily cash received to customer accounts and prepare daily cheque banking.
• Issue copy invoices and monthly statements.
• Process credit card payments.
• Organise reminder and 7-day letters to customers in respect of overdue amounts.
• Collate information to facilitate decisions on credit limits to be applied to accounts.
• Take decision to release held orders or escalate to management for higher risk or larger items.
• Manage queries or requests for help (internal or customer) to ensure timely resolution.

You must be able to demonstrate the following knowledge, skills and experience:

• Ideally relevant experience gained from working within an accounting/finance based role.
• Be highly organised and able to plan, prioritise and manage your own workload.
• Take ownership and accountability in order to meet deadlines and deliver results.
• Have high attention to detail with excellent analytical skills.
• Be able to solve problems.
• Determined, enthusiastic and proactive 'can do’ attitude.
• Excellent interpersonal skills and be a team player.
• Able to develop strong relationships across other internal teams to support others in performing their roles effectively.
• Confident, effective customer phone skills and negotiation skills.
• Ability to assess and minimise risk on approving new customer accounts, setting credit limits and releasing held orders.

Salary £24,000 plus a generous benefits package and defined hybrid working of 2-3 days in the office.