Credit Controller

Credit Controller
Location: Dudley
Salary: £25,000 per annum
Contract: Temporary to Permanent
Working Pattern: On-site, full-time
Start Date: Immediate

Job Description:

We are seeking a dedicated and detail-oriented Credit Controller to join our dynamic team in Dudley. This is a fantastic opportunity for an experienced professional looking to contribute to our company's financial health and grow within the organisation.

Responsibilities:

• Credit Management: Manage and monitor customer accounts to ensure timely collection of outstanding invoices.
• Debt Recovery: Proactively contact clients via phone, email, and letters to chase overdue payments and resolve any issues preventing payment.
• Account Reconciliation: Regularly reconcile customer accounts, resolving any discrepancies or disputes efficiently.
• Credit Analysis: Assess and analyse the creditworthiness of new and existing customers, setting appropriate credit limits.
• Reporting: Prepare and maintain accurate records of all collection activities, providing regular reports to management on the status of outstanding debts.
• Customer Relations: Build and maintain strong relationships with customers, addressing any queries regarding their accounts promptly and professionally.
• Process Improvement: Identify and implement improvements to the credit control process to enhance efficiency and effectiveness.
• Compliance: Ensure all credit control activities comply with company policies and relevant legislation.

Skills and Qualifications:

• Experience: Previous experience in a credit control.
• Communication: Excellent verbal and written communication skills, with the ability to handle difficult conversations with tact and diplomacy.
• Organisation: Strong organisational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
• IT Skills: Proficient in Microsoft Office, particularly Excel; experience with accounting software is advantageous.
• Problem-Solving: Demonstrated ability to resolve issues and disputes promptly and efficiently.
• Team Player: Ability to work collaboratively within a team environment.

Personal Attributes:

• Proactive: Self-motivated with a proactive approach to managing workloads and meeting deadlines.
• Customer-Focused: Strong customer service orientation with the ability to build positive relationships with clients.
• Dependable: Reliable and trustworthy with a strong sense of integrity.

About You:

You must be available to start immediately and be looking for a long-term career. You should be ambitious, eager to contribute to the team!

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice

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