Credit Controller

Credit Controller

Salary: Paid hourly rate with a perm equivalent salary of £28,000

Location: Birmingham

Keywords: Credit Control, Finance, Sales Ledger, Debt Management, Customer Service

An exciting opportunity has arisen for a seasoned Credit Controller to join a dynamic and thriving business based in Birmingham. This role offers the chance to work within a supportive and collaborative environment, where your expertise will be valued and nurtured. You'll be instrumental in maintaining the sales ledger, debt management, and providing exceptional customer service. This is an excellent opportunity for someone looking to take their career to the next level within a company that values commitment, empathy, and cooperation.

• Opportunity to work in a supportive and collaborative environment
• Chance to utilise and develop your skills in credit control and finance
• Role offering highly remote working conditions

What you'll do:

As a Credit Controller, you will play a pivotal role in supporting the financial health of our organisation. Your primary responsibilities will include overseeing monthly customer invoicing processes, responding to invoice queries, and taking a proactive approach towards credit control. You will also be responsible for monitoring unallocated cash items, attending weekly debt review meetings, and maintaining strong relationships within the wider finance team. Your ability to communicate effectively with various business areas will ensure smooth operations and mutual understanding of processes. Your meticulous attention to detail will be crucial in maintaining databases and ensuring adherence to Sales Ledger processes.

• Support monthly customer invoicing processes ensuring accurate invoices are issued at the end of each month
• Respond to customer invoice queries promptly, resolving delays to payments and raising ad-hoc credit notes when approved
• Take a proactive approach to credit control, achieving cash conversion targets and minimising bad debt or debt in query
• Monitor & allocate any unallocated cash items, providing weekly reports to the Finance Manager
• Ensure weekly and monthly ad-hoc customer invoices are raised in line with required timescales
• Attend weekly debt review meetings with the Finance Manager discussing overdue accounts and required actions
• Build relationships within the wider finance team and provide support where needed
• Communicate regularly with other business areas ensuring mutual understanding of processes, objectives, and outcomes
• Maintain databases ensuring Sales Ledger processes are always adhered to

The successful candidate will have the following:

• Minimum of 3 years' experience in a credit control function with responsibility for debt management
  * Exceptional telephone and interpersonal communication skills
  * Excellent written and oral communication skills
  * Ability to multitask effectively with good time management skills
  * Able to work autonomously
  * Proficiency in the use of MS Office, specifically Excel

This role is managed by Walters People entity which is a temporary recruitment agency.