Job Title: CRM Executive
Location: Coventry
Contract Type: Temporary until September 2025 - Possibly extension
Hours: 08.30am - 17.00pm
Working Pattern: Fully remote with occasional travel to Coventry office - You must be within a commutable distance from Coventry
Pay Rate: £16.82 per hour
Are you passionate about customer relationship management and eager to make an impact in the automotive industry? Join our client's dynamic team as a CRM Executive, where you will play a pivotal role in planning, executing, and analysing engaging CRM campaigns. This is your chance to nurture leads, convert prospects, and strengthen customer relationships in a fast-paced environment!
What You'll Do:
As a CRM Executive, you will be at the forefront of our client's CRM initiatives, working closely with local brand stakeholders to design campaigns that align with our client's business objectives. Your responsibilities will include:
Planning:
- Collaborate with brand stakeholders to develop targeted CRM campaigns that resonate with our client's audience.
- Facilitate and administrate central campaigns while ensuring they fit into the overall planning process and meet deadlines.
Executing:
- Monitor the timely receipt of campaign briefs and provide support during the briefing process.
- Check briefs for accuracy-ensuring correct spelling, customer journeys, landing pages, and T&Cs-before activating them for development.
- Prioritise briefs during status calls to guarantee timely execution across all brands.
Reporting and Analysis:
- Track key performance metrics such as open rates, click-through rates, and conversion rates.
- Utilise Google Analytics to generate insightful reports and analyse campaign data, identifying trends and recommending optimisations for future initiatives.
Collaboration:
- Work closely with the CRM team to prioritise campaigns effectively across brands.
- Communicate with local brand stakeholders to plan, execute, report, and analyse their CRM activities.
What our Client is Looking For:
Our client values enthusiasm and dedication! Here are the key skills our client is looking for:
- Previous experience in CRM (particularly email campaigns) is a plus but not essential, as our client's executive team collaborates with agency for campaign facilitation.
- Strong time management, communication skills, teamwork, and meticulous attention to detail are crucial.
- Proficient knowledge and use of Google Analytics are highly beneficial.
Why Join our Client?
- Be part of a vibrant team committed to driving business growth and enhancing customer relationships.
- Work in an exciting automotive environment where your ideas and insights are valued.
- Enjoy a supportive atmosphere that encourages professional development.
If you're ready to take the next step in your career and contribute to exciting CRM campaigns, we want to hear from you! Apply now to join our client's team and make a difference in the automotive world.
If you do not hear back within 5 working days, please assume that unfortunately on this occasion, your application has been unsuccessful.
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