Are you ready to embark on an exciting journey in the insurance industry? We are looking for a Customer Advisor to join our dynamic team in Basingstoke! If you're passionate about helping customers and thrive in a lively work environment, this is the perfect opportunity for you!

The role is office based Monday to Friday.

What's in it for you?

• Permanent Contract: Enjoy job security and the chance to grow your career with us.
• Great Location: Our office is conveniently located in Basingstoke, with nearby parking available just a 9-minute walk away!
• Supportive Team Culture: Join a team that values collaboration and celebrates successes together.

What You'll Do:

As a Customer Advisor, you'll play a vital role in ensuring our customers receive exceptional service. Your responsibilities will include:

• Engaging with customers to understand their needs and provide tailored insurance solutions.
• Answering queries via phone, email, and chat with a positive and professional attitude.
• Assisting customers with policy changes, renewals, and claims, ensuring a seamless experience.
• Building long-lasting relationships with customers, making their satisfaction your top priority.
• Collaborating with team members to share insights and improve service delivery.

What We're Looking For:

We want enthusiastic individuals who possess:

• Excellent Communication Skills: You should be able to convey information clearly and effectively.
• Customer-Centric Attitude: A genuine desire to help others and go the extra mile for customers is key!
• Problem-Solving Skills: Ability to think on your feet and provide solutions to customer inquiries.
• Team Spirit: You should enjoy working in a team-oriented environment and contribute positively to our culture.
• Experience in Customer Service: Prior experience in a customer-facing role is preferred, especially within the insurance sector.

Why Choose Us?

Joining our team means you'll be part of a vibrant company that prioritises professional growth and development. We offer:

• Competitive salary and benefits package.
• Ongoing training and development opportunities to enhance your skills.
• A friendly and supportive work atmosphere where your ideas are valued.

How to Apply:

If you're excited about this opportunity and ready to make a difference in the lives of our customers, we'd love to hear from you!

Apply today and join a team that's dedicated to making insurance easy and accessible for everyone!

We can't wait to meet you!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.