Customer Care Executive

Wild recruitment have a great opportunity for an individual who is looking for a diverse administration role as a Customer Care Executive which includes free on-site parking and 25 days holiday plus bank holidays.

You will be responsible for maintaining and growing customer care packages and proactively promote after sales products. This role will require you to support customers with enquires, technical support and working closely with the area sales managers.

Day to Day Tasks:

• Order processing
• Replying to emails internally and externally
• Managing clients enquires
• Following up outstanding opportunities
• Liaise with stakeholders
• Assist with wider sales team
• Record and update customer information
• Make changes to customers account details, products and services
• Contributing new ideas

What we are looking for:

• Experience working within Sales Administration
• SAP experience or experience on a similar package
• Experience communicating over the phone and through emails
• Be able to communicate effectively using different channels of communication
• Be able to follow processes with high attention to detail
• Friendly and approachable
• Thrives on beating targets and exceeding targets

Benefits:

• £28,000 to £32,000
• Free Parking
• Full Time
• Hybrid working
• 25 days holiday plus bank holidays rising yearly
• Fantastic Pension Scheme
• Great maternity and paternity pay

If you think this role is something of interest, apply now!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.