Customer care operative
Pure Resourcing Solutions
Customer care operative
24 February by Pure Resourcing Solutions
Customer Care Operative Afternoons and Evenings
Working hours: Monday – Thursday (14:00 – 22:00) and Friday (12:00 – 20:00)
On-site in Ipswich
Are you a vibrant and driven individual with excellent customer care skills? Do you thrive in a fast-paced environment? If so, we want to hear from you! My client is looking for a Customer Care Operative to join their dynamic Operations team.
What Can We Offer You?
Working hours: Monday – Thursday (14:00 – 22:00) and Friday (12:00 – 20:00)
On-site in Ipswich
Are you a vibrant and driven individual with excellent customer care skills? Do you thrive in a fast-paced environment? If so, we want to hear from you! My client is looking for a Customer Care Operative to join their dynamic Operations team.
What Can We Offer You?
- Free Parking
- Competitive salary and 20-25 days holiday, increasing with service
- Life assurance from day one and a free 24-hour employee assistance program
- Free health & wellbeing subscription and dress-down Fridays
- Opportunities for progression through our sister companies
- A day off for your birthday after successful probation
- Excellent telephone manner and customer care skills
- Ability to work in a fast-paced environment and complete tasks to a high standard
- Strong attention to detail and the ability to work independently and as part of a team
- Comfortable with basic IT operating systems
- Strong relationship-building skills with customers, suppliers, and colleagues
- Manage vehicle breakdowns, defects, and recalls via phone and email
- Update VOR and breakdown boards, answer calls, and manage supplier relations
- Process estimates, ensure SLAs are met, and support colleagues with other tasks as required
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Reference: 54526224