Customer Sales Assistant

Customer Sales Assistant

Salary Range: £28,000 - £32,000

Location: Acton, Park Royal

Job Type: Permanent

Hours: Monday - Friday, office based

Please note - Fashion or Women's garment industry background is needed!

We are looking for a Customer Sales Assistant to join our team. This role is integral to our operations, requiring a high level of coordination with sales offices, quality assurance, and our overseas office to ensure the smooth running of garment production and delivery. The successful candidate will manage the critical path, attend key meetings, and ensure the timely delivery of products.

Day-to-day of the role:

• Raise Purchase Orders (POs) with the sales office and follow up with sales contracts to ensure they are signed on time.
• Liaise with sales offices daily to monitor and manage production processes.
• Communicate with the overseas office to follow up on approval samples, pre-production, and shipment samples.
• Work closely with the in-house Quality Assurance (QA) technologist or customers’ technologists for regular fit assessments.
• Update and manage the critical path to ensure all milestones are met.
• Attend pre-production sample approval meetings and address bulk quality issues.
• Monitor garment delivery schedules and coordinate with shipping for bulk shipments.
• Obtain weekly production status updates from sales offices and communicate this information to the team and customers.
• Perform any other reasonable duties as required to support the merchandising team.
• Required Skills & Qualifications:
• Proven experience within the garment or fashion industry.
• Strong organisational skills with the ability to manage a critical path.
• Excellent communication and liaison skills to effectively work with various stakeholders.
• Ability to work proactively and manage multiple tasks simultaneously.
• Proficiency in using Microsoft Office and other relevant software for tracking and reporting.

Benefits:

• Competitive salary within the range of £28,000 to £32,000.
• Opportunity to work in a dynamic and fast-paced environment.
• Be part of a supportive team that values collaboration and communication.

To apply for the Customer Sales Assistant position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.