Customer Sales Coordinator
Posted 13 June by
Pertemps Redditch Commercial
Easy Apply
The Customer Sales Coordinator
- To answer telephone calls, emails from customers, responding to enquiries in a prompt and efficient manner.
- Follow up on agreed quotations/projects to gain further information to convert to orders
- Prepare and load quotations onto the inhouse System for the company's products and forward to customers accordingly
- To maintain project and customer records on the CRM system.
- Appraise customer orders placed and enter onto the Order Processing system
- Understand customer requirements and demands by building and maintaining relationships with customers both New and existing.
- Liaise with other departments to obtain the information the customer requires.
- Deal with customer returns and goods returns agreements.
- Observe company Health and Safety regulations and encourage others to do so.
- Ensure that equipment is properly used and maintained.
- Carry out any task delegated by the Sales Office Manager or the Sales Correspondent Team Leader.
- To communicate effectively and professionally, verbally and in writing to customers and other staff at all times.
The successful Sales Coordinator will have the following skills and experience :-
- Sales order processing/ Customer Service experience
- Admin experience within a busy department
- Customer service skills
- Strong IT skills
- Eager to learn
If you think you have the skills and experience that my client is looking for then please call Michelle Laight on or click APPLY.
Reference: 52862061
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