Customer Service Admin Assistant

Job Title: Customer Service Admin Assistant

Contract Type: Temporary

WorkingPattern: Full Time- Monday- Friday

Payrate: £12.00ph

Location: HU10

Immediate Start

Our client is seeking a Customer Service Admin Assistant to join their team. The role involves providing administrative support to the Customer Experience Team, ensuring a seamless customer journey. As a Customer Service Admin Assistant, you will assist with order processing, customer confirmations, and communication via phone and email.

This is a temporary position, requiring full-time availability for 37.5 hours per week, from Monday to Friday, on-site.

Responsibilities:

• Provide general administrative support to the Customer Experience Team
• Maintain and update customer records across various systems
• Support the department as required by your line manager
• Deliver friendly and informed customer service through phone and email interactions
• Assist in preparing regular reports
• Handle confidential information sensitively
• Conduct data cleansing activities as needed
• Collaborate with colleagues to provide efficient administrative services
• Undertake additional duties as assigned by the Line Manager and/or Executive Team

Requirements:

• Organised, with high attention to detail and good time management skills
• Excellent verbal and written communication skills
• Experience in customer-facing roles
• Ability to work independently
• Strong attention to detail

If you are eager to support the delivery of exceptional customer experiences and have the necessary administrative skills, this position is for you.

Please apply via this website

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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