Customer Service Administrator

Customer Service Administrator required for a new, permanent role in Durham. This is a full-time role and based on the outskirts of the city with car parking available.

The Role

Working in a busy customer service team you will answer and log calls, input data relating to the calls and liaise with stakeholders effectively. You will be required to handle customer complaints in a professional manner and escalate as appropriate.

There may be a requirement to support the wider team by visiting customers in their homes to discuss their requirements or hand delivering information letters on occasion.

The Person

Applicants must have a driving licence and experience of working with the public, both face to face and via telephone. Admin skills are essential along with good IT skills too.

Remuneration

£24,000 to £25,000 per annum.

This is a permanent position and Corepeople Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf our client.

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