Customer Service Administrator

SF Recruitment is seeking a motivated Customer Service Administrator for a prestigious client based in Belper.
This temporary 6-month role is a fantastic opportunity to join a dynamic team within a well-established company, providing essential customer service and administrative support.

Key Responsibilities:

• Handle customer inquiries via phone, email, and live chat
• Process orders and manage customer accounts
• Provide accurate information about products and services
• Resolve customer complaints and issues promptly
• Assist with administrative tasks such as data entry and filing
• Collaborate with other departments to ensure smooth operations
• Maintain up-to-date knowledge of company products and services

Requirements:

• Previous experience in a customer service or administrative role
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Proficiency in Microsoft Office Suite
• Ability to multitask and work under pressure
• Positive and proactive attitude

If you are interested in this opportunity, please apply with your most updated CV.