Customer Service Administrator

Posted 28 June by Parkside Office Professional
Salary negotiable
Stockley Park , Middlesex
Temporary, part-time

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Posted by Parkside Office Professional
  • Back end customer service experience
  • Ability to write well constructed emails to customers
Part-Time Customer Service Representative (Temporary)

Office location:
Stockley Park, Uxbridge UB11 (FULLY OFFICE BASED ROLE) 
Candidates must be local to the area.

Are you looking for flexible hours ? Would part time hours suit you? If you have previous back end customer service experience (primarily responding for customer emails) then this could be for you!

MUST HAVE Requirements:
  • Previous experience in back office customer service, particularly in email correspondence and responding on Social Media
  • Excellent written communication skills.
  • Strong empathy and the ability to understand and respond to customers' needs.
  • Reliable, punctual, and able to work independently.
Key Responsibilities:
  • Respond to customer inquiries via email, webchat, social media with empathy and professionalism.
  • Handle customer concerns and complaints effectively, ensuring a positive customer experience.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with the team to improve customer service processes.
Working Hours:
  • Part-time, flexible hours
**Why Join?**
  • Friendly and supportive team environment.
  • Gain valuable customer service experience.
  • Flexible working hours to fit your lifestyle.
If you have a knack for writing empathetic and professional emails and are looking for a part-time role that fits your schedule, I would love to hear from you!

Reference: 52983351

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