Customer Service Administrator

Customer Service Administrator required to work for a local provider.  This is a full-time office-based role in Welwyn Garden City. 

Working within a friendly team office environment and with free parking.  This role offers opportunity to progress within the organisation.

• Hours are Monday - Friday 8am - 4pm
• Annual salary equivalent is £23,500

The Role:

• Making outbound calls to customers who have equipment in their homes which require periodic servicing or repair
• Booking Services / repairs
• Speaking to elderly and / or vulnerable people
• Responding to emails
• Booking appointments
• Scheduling engineers

Key Skills

• Good clear communication skills
• Attention to detail
• A patient and empathetic approach
• Happy to speak to people on the phone