Customer Service Administrator

This role is for a dedicated Customer Service Administrator in the property industry, based in Reading. The successful candidate will be responsible for providing excellent customer service and administration support to a busy team.

Client Details

Our client is a large organisation within the property sector. They are renowned for their professional services and have an extensive network across the UK, employing over 2000 staff members.

Description

• Customer Service Administrator duties (Temporary role for circa 6 months)
• Deliver high-quality customer service to clients and colleagues.
• Accurately manage and update customer records.
• Handle incoming calls and emails professionally.
• Resolve customer queries promptly and effectively.
• Provide administrative support to the customer service team.
• Maintain confidentiality and adhere to data protection regulations.
• Collaborate with team members to ensure smooth operations.
• Continuously strive to improve customer satisfaction.

Profile

A successful Customer Service Administrator should have:

• Able to commit to this temporary role for a minimum of six months
• A strong background in customer service, ideally within the property sector.
• Excellent communication and interpersonal skills.
• Proficiency in using computer systems for data entry and communication.
• An ability to work effectively in a busy environment.
• A problem-solving attitude with attention to detail.

Job Offer

• An hourly salary of GBP 11 to GBP 13.00
• An inclusive and supportive company culture.
• Opportunities for professional development and growth.
• A vibrant working environment in Reading
• A temporary role with potential for extension.

We encourage all candidates who meet the above criteria and are eager to further their career in the property industry to apply. This is a fantastic opportunity to join a leading organisation and make a significant contribution to their customer service team.