Customer Service Administrator

Posted 5 July by Tate Basingstoke
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  • Customer Service Administrators
  • Office location in Hindon, Wiltshire
  • Excellent salary and benefits package
  • Full Time and Part Time Opportunities

Our Client a leader in their field is looking to grow their team and recruit a couple of highly capable Customer Service Administrators to join their busy team at their Regional Office in Hindon, Wiltshire.

The roles are available as either Full Time positions working Monday to Friday 9am - 5pm or Part Time working 25 hours a week ( hours to be agreed )

The role will be busy and varied and you will be responsible for providing support to customers whilst working in a friendly team environment.

Key duties will include :-

  • Answering customer calls and dealing with a variety of enquiries
  • Processing orders and ensuring completion of orders to schedule
  • Dealing with email and web based enquiries
  • Ensuring all special pre-orders are routed for delivery
  • Processing daily stock shortages
  • Offering alternative items and new products
  • Developing product knowledge using the website, brochures and mailshots
  • Maintaining regular contact with the sales and business account managers
  • Full customer service and administrative support

This is an excellent opportunity to join a highly successful business as a Customer Service Administrator on either a Full Time or Part Time basis.

Full training will be provided but successful candidates will need to have excellent communication and administrative skills and have their own transport to travel to the offices in Hinton, Wiltshire.

Immediate applications are invited.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Required skills

  • Coordinator
  • Customer Service
  • Administration
  • Salisbury
  • Hinton
  • Part Time hours

Reference: 53032088

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