Customer Service Administrator

• Hourly Rate: £11.50
• Location: Wolverhampton
• Job Type: Part-time, Temp to Perm
• Working Hours: 30 hours per week (flexible schedule)

We are looking for an energetic and reliable Customer Service Coordinator to join a team that values flexibility and a positive office environment. This role is ideal for someone who excels at communication and is dedicated to solving customer issues efficiently.

• Answering incoming customer calls with a professional and friendly demeanor.
• Resolving customer issues promptly and accurately.
• Directing calls to the appropriate departments when necessary.
• Entering and updating customer information on various portals.
• Ensuring a high level of customer satisfaction through effective communication.

• Proven customer service experience.
• Strong attention to detail.
• Proficiency in Microsoft Office, particularly Excel.
• Excellent communication skills.
• A positive attitude and the ability to work as part of a team.

• Competitive hourly rate.
• Flexible working hours to suit your lifestyle.
• The opportunity for a temporary role to become permanent.
• A supportive and friendly work environment.

To apply for the Customer Service Coordinator position, please submit your CV and a cover letter detailing your customer service experience and why you are interested in this role.