Are you ready to take on a new challenge and make a real impact? We are excited to announce an opportunity for a Customer Service Administrator to join our key client in Huddersfield on a temporary basis, with the potential to become permanent for the right candidate. Immediate start available!
Why You Should Apply:
- Flexible Shifts: Enjoy a balanced work-life schedule with 4 days on, 4 days off. Shifts are from 05:30 – 16:30 for 2 days, followed by 10:00 – 21:00 for the next 2 days.
- Competitive Pay: Earn a competitive hourly rate of £12.82/£13 per hour plus exclusive Reed benefits.
- On-Site Parking: Convenient on-site car parking available.
Your Role:
As a Customer Service Administrator, you will be the vital link between our customers and the company, ensuring seamless communication and accurate information regarding orders both pre- and post-delivery.
Key Responsibilities:
- Order Management: Accurately input and upload manually placed orders into the planning system.
- Customer Coordination: Negotiate and arrange suitable delivery dates and times.
- Issue Resolution: Address safety-critical defects promptly and manage customer queries and complaints efficiently.
- System Updates: Keep the planning system updated with all necessary details for accurate site planning.
- Data Management: Log KPI information, collate data on additional costs, and support various administrative tasks to ensure smooth shift operations.
What We’re Looking For:
- Customer Service Experience: Proven experience in a customer service role - essential
- Team Player: Ability to thrive in a busy team environment and pick up tasks quickly.
- Organisational Skills: Strong organisational and communication skills to manage time effectively and meet deadlines.
- Professional Attitude: A helpful and professional approach towards customers, colleagues, and the public.
Ready to Make an Impact?
If you are enthusiastic, ready to hit the ground running, and eager to contribute to a dynamic team, we want to hear from you! Apply today and take the first step towards an exciting new career.