Customer Service Advisor - Hybrid working available!

Reed Business Support are excited to be working with a national insurance company in their search for a Customer Service Advisor. Based in Chapeltown, this is an exceptional opportunity for someone with previous Customer Service experience who is looking to grow and develop within a strong organisation.

Benefits:

• Salary: £24,000
• Hours: 37.5 hours Monday to Friday – 9:00am to 5:00pm
• Hybrid working – 1 WFH day a week – subject to compliance criteria
• Incentive quarterly bonus structure
• On-going training and development
• Free parking

About the role:

• Handling general insurance enquiries
• Assisting with the claims procedure
• Handling policy alterations
• Managing renewals of policies
• Selling new policies
• Introducing other products to new and existing customers
• Ad-hoc tasks or duties from time to time as necessary to meet the needs of the business

About you:

• A self-motivated individual
• Display a good level of initiative
• Strong organisational skills
• A punctual timekeeper
• Be eager to provide excellent customer service
• Be able to be accountable
• Ability to prioritise tasks  
• Proficient IT skills
• Good understanding of Microsoft Office & Dynamics skills

Looking for that next perfect opportunity in customer services and think all the above sounds like you? Apply below!