Call Centre - Customer Service (Phone, Email and Livechat)
Full Time/Permanent
Nottingham City Centre

We are seeking a Multi-Skilled Customer Service Advisor to join our clients brand new team. The ideal candidate will be responsible for providing exceptional customer service and support to clients in a timely and professional manner.

Hours: Monday to Friday - Rotational shift pattern between 8am and 6pm

Salary: £25,000 + £1500 annual bonus (based on personal performance)

Location: Nottingham City Centre (NG1)

Training: 3 months training followed by 3 months grad bay

Role:

• Providing excellent customer service to existing customers via phone, email and webchat
• Ability to handle high volume of calls, chats and emails with degrees of questions or concerns
• Comfortable navigating multiple windows and tabs on a computer
• Must be able to work within a team environment, communicating with other agents.
• Customer focused
• Be able to navigate and learn multiple computer systems
• Problem solving skills and deliver timely resolution
• Work towards several different targets
• Ability to manage multiple priorities and multi-task.

APPLY NOW!