Customer Service Advisor - temp-to-perm

Would you like to work for a market-leading organisation? Do you have previous office based customer service experience? Would you like to be part of a great team environment?

Think Specialist Recruitment are pleased to be working with a great organisation based within the St Albans area. We are looking for a Customer Service Administrator to join a growing team on a temp-to-perm basis.

The company have won a huge contract and are looking to get a new team member on ASAP to help with the increase in volume of customer support required.

The company are expanding their teams which makes it a perfect time to join their growing organisation.

£12.60 - £15.80ph depending on experience

Monday - Friday - standard office hours & hybrid working

Temp-to-perm (within 3 months)

Onsite parking!

Some of the duties will include:

• Support the customer order process
• Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process
• Process all deliveries for all orders placed online
• Reply to emails in a timely and professional manner
• Provide a high level of support to customers throughout the process
• Handling customer queries and problems as they arise
• Working well as part of a team
• Contact customers if there is an issue with their delivery
  
  

The suitable candidate:

• Previous experience within office based customer service
• Available for work ASAP
• Strong communication skills on all levels
• Great written communication skills
• Ability to work well as part of a team
• Can commute to the St Albans area

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support